Privacy Policy
Last updated: October 30, 2025
Overview
Edge-Ping ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and safeguard your information when you use our website monitoring service.
Our Commitment to Transparency
We believe in complete transparency about our data practices:
- No Hidden Collection: We only collect data explicitly listed in this policy
- No Selling Data: We never sell, trade, or rent your personal information
- No Content Monitoring: We monitor availability only, not website content
- No Visitor Tracking: We don't track visitors to websites we monitor
- Clear Purpose: All data collection serves the monitoring service only
- You Control Your Data: Delete your account anytime to remove all data
Information We Collect
Account Information
- Email address (for account creation and alerts)
- Password (encrypted)
- Account creation date
Website Monitoring Data
- Website URLs you choose to monitor
- DNS verification tokens
- HTTP status codes from monitored sites
- Response times
- Uptime/downtime incident records
- Check timestamps
Technical Information
- Browser type and version
- IP address (for authentication and security)
- Access logs (for troubleshooting)
What We DO NOT Collect
- Content from your monitored websites
- Visitor data from your websites
- Cookies or tracking data from monitored sites
- Personal information beyond account details
- Payment information (currently a free service)
How We Use Your Information
- Service Delivery: To monitor your websites and send uptime/downtime alerts
- Authentication: To verify your identity and secure your account
- Communication: To send incident alerts and service updates
- Service Improvement: To improve our monitoring accuracy and reliability
- Security: To detect and prevent fraud or abuse
Data Storage and Security
We implement industry-standard security measures to protect your data:
- Passwords are hashed using bcrypt with strong salt
- All API communications use HTTPS encryption
- Database access is restricted and secured
- Regular security audits and updates
- Data is stored in secure, distributed infrastructure
Data Retention
- Account Data: Retained until account deletion
- Monitoring Data: Retained for 90 days
- Incident Records: Retained for 7 days by default
- Access Logs: Retained for 30 days
Data Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:
- With your consent: When you explicitly authorize data sharing
- Legal requirements: When required by law or legal process
- Service providers: With trusted partners who help operate our service (under strict confidentiality)
- Safety and security: To protect the rights, property, or safety of Edge-Ping or others
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your monitoring data
- Opt-out: Unsubscribe from non-essential emails
To exercise these rights, contact us at [email protected]
Cookies and Tracking
We use minimal cookies for:
- Authentication (session tokens)
- User preferences (dashboard settings)
We do NOT use cookies for advertising or cross-site tracking. You can disable cookies in your browser,
but this may affect service functionality.
Third-Party Services
Edge-Ping may use third-party services for:
- Email delivery (for alerts and notifications)
- Infrastructure hosting
These services have their own privacy policies and we encourage you to review them.
Children's Privacy
Our service is not directed to children under 13 years of age. We do not knowingly collect
personal information from children. If you believe we have collected information from a child,
please contact us immediately.
International Data Transfers
Your data may be processed in multiple countries to ensure fast, reliable monitoring from
distributed locations. We ensure appropriate safeguards are in place for international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes
by email or through the service. Your continued use of Edge-Ping after changes indicates acceptance
of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: